Privacy Policy Qissatec
At Qissatec, we reaffirm our full
commitment to protecting your privacy and personal data, and to ensuring your
use of the Platform takes place within a framework of transparency and trust.
This is in accordance with the provisions of Law No. (13) of 2016 on the
Protection of Personal Data Privacy in the State of Qatar, and any regulations
or instructions issued by the competent authorities.
This Policy explains how we collect,
process, share, and protect personal information collected through your use of
the Platform, whether via its website, mobile application, or any other
available digital services. This includes location data, location-linked audio
content, and any other personal information provided or collected during your
use of the Platform, as well as how such data is processed in accordance with
the highest standards of security and data protection.
The Policy also clarifies the rights
of users including; the right to access, rectify, delete, and manage detailed
consents,and explains their responsibilities when using the Platform.
We are the sole data controller of
the personal data you provide to us directly or that is collected through your
use of the Platform (see the section “Information
We Collect”). In certain cases, we may engage third-party service
providers acting as data processors on our behalf, subject to their full
compliance with applicable data protection agreements and standards.
By using the Platform and continuing
to benefit from its services, you acknowledge that you have read, understood,
and agreed to the contents of this Policy, including the collection, use,
processing, and retention of your personal data as described herein. You
further acknowledge that you are aware of your rights regarding your personal
data and that, as a user, you bear full responsibility for the accuracy and
validity of the data you provide to us. You also confirm that you will not
provide any false, misleading, or third-party data without lawful authorization
or explicit consent. In the event of a breach, we reserve the right to enforce
the provisions set forth in the (Disclaimer
Clause).
If you do not agree to the contents
of this Policy, you have the full right to discontinue using the Platform and
delete your account through the settings or by contacting us via the available
support channels (see Contact Clause).
This Policy applies to all Platform
users, whether located inside or outside the State of Qatar, and to anyone
browsing or using our services on any device or operating system.
What
Information Do We Collect?
In line with our commitment to
transparency and in order to enable you to understand how we handle your data,
we set out below the types of data and information we collect when you access
or use the “Qissatec” Platform. Please note that all data collection is carried
out in accordance with the applicable laws and regulations in the State of
Qatar and is limited to what is necessary to provide and improve our services
and ensure a secure and personalized experience for you. These data include,
but are not limited to, the following:
Information You Provide Directly:
When you use or subscribe to the application or any of our services, we may
request that you provide basic personal information, including your name, email
address, phone number (if available), date of birth, account login credentials,
payment and subscription details, language preferences, geographic location,
and any information you voluntarily disclose, such as your profile picture or
any content you upload to our Platform, including videos, audio stories,
photos, and other related materials.
Information Collected Automatically:
When you use the application, we automatically collect technical and analytical
data such as Internet Protocol (IP) address, operating system, browser type,
unique device identifiers (Device ID/IMEI), network and connection data, as
well as information about how you interact with the application—such as the
content you view, upload, or watch; search activities; in-platform browsing and
mapping; listening duration; number of comments, likes, and shares; timestamps
and duration of usage; referring URLs; country; location; and other relevant
technical data. We may also record information contained in your communications
with us when you contact our support or feedback channels.
Location Data:
Upon obtaining your explicit consent, we collect precise or approximate
information about your geographic location, whether through your SIM card data,
IP address, or GPS technologies. This includes data collected when you use
location-based features such as maps, exploring location-linked stories, or
receiving real-time notifications (recommendations)
intended to enhance your experience within the app and enable other
users to discover nearby content when you upload videos (“Reels”) or audio
stories. Accordingly, you acknowledge that such content may include an attached
location tag visible to others for the purpose of linking the story to its
place. This data may also be used to send notifications to users when they are
near locations containing stories. You have the right to enable or disable
location data collection through your device or app settings.
Data from Third Parties:
Additional data may be collected when you link your account with third-party
services (such as Google or Apple ID login), or through analytics systems (such
as Firebase Analytics or similar tools) used to analyze interactions with the
application. The collection of such data is governed by the privacy policies of
the respective service providers. We may also receive certain information about
you from our partners or external service providers, such as payment,
analytics, or advertising providers, in compliance with applicable laws and
solely to enhance our services and ensure secure transactions.
Cookies and Similar Technologies:
We, together with our service providers and business partners, use cookies and
similar technologies to collect information during your use of the Platform,
analyze app usage, and personalize content and advertisements according to your
interests—all for the purpose of improving your experience and enhancing our
services.
Cookies are technical tools that enable the Platform to remember your
preferences, log-in details, and in-app activities, thereby providing each user
with a seamless and personalized experience.
Cookies may collect data such as
device and browser information, visited pages, time spent on each page,
language preferences, personal settings, and location data (when location
services are enabled). They may also be used to track marketing campaign performance,
measure advertisement effectiveness, and analyze engagement with content,
including audio or visual stories.
The application relies on cookies
for specific purposes, including improving user experience, enabling core
platform features, performing technical and statistical analyses, providing
personalized recommendations, and sending interest- and location-based
notifications and content.
Users have the right to control
cookie settings via their account or browser/device preferences, including
accepting or rejecting certain or all types of cookies. However, disabling some
cookies may affect certain Platform functionalities or reduce the quality of
the user experience, including access to interactive features or personalized
content display.
The Qissatec /Platform is committed
to using cookies in a transparent and secure manner. Data collected through
cookies are not shared with third parties except for the specified and
authorized purposes—such as analytics partners or technical service providers—who
are bound to comply with applicable data protection standards.
Minors and Children:
Our services are not directed to children or minors under the age of 18 year,
and we do not knowingly collect their personal data. If it comes to our
attention that we have inadvertently collected personal information from a
minor, we will take immediate action to delete such data from our records. We
also urge parents or guardians to monitor their children’s use of the Platform
and ensure that no personal data are submitted without their consent and
supervision. “Qissatec” disclaims any legal responsibility arising from such
unauthorized submissions.
Usage, Analytics, and Inferences:
We collect information about how you use the Platform and interact with
services and content, including your engagement with advertisements, videos,
images, audio stories, and other users (such as following or sharing). We also
use analytical tools to generate insights that help us improve our services and
tailor your experience according to your interests, ensuring that individual
user identities remain unidentifiable for statistical analysis purposes.
Payment and Financial Transaction Data:
When processing payments or subscriptions, we collect financial data, including
payment method details such as card information, digital wallets, or payment
identifiers issued by third-party providers (e.g., Stripe, PayPal, Apple/Google
Pay, or SkipCash). Sensitive financial information is retained only as long as
necessary to complete the transaction and fulfill legal obligations. All
payment data are processed through licensed payment providers compliant with PCI
DSS security standards.
Contact
and Support Data:
When a user communicates with our
technical support or customer service team, we may collect
communication-related data such as email correspondence, phone calls, or in-app
text messages, along with details of the request or complaint. Such data are
collected for the purposes of responding to inquiries, maintaining proper
records, and improving the overall quality of our support services. (Communication Section.)
How
We Use / Process Your Data
At “Qissatec”, we place the
utmost importance on your privacy and handle your personal data responsibly to
ensure the efficient delivery of our services and to enhance your experience on
the Platform. The use and processing of your data include, but are not limited
to, the following purposes:
1. Service Provision and Account
Management:
We use your personal information—such as your name, email address, login
details, and other account information—to create and manage your account,
verify your identity, enable secure and efficient access to our services, and
ensure the safe and smooth operation of the Platform.
2. Service Improvement and User
Experience Optimization:
We analyze usage data, including in-app interactions and feature utilization,
to improve our products and services, enhance the user interface, customize
content according to your interests, and deliver tailored recommendations
designed specifically for you.
3. Communication and Notifications:
We use your contact information to send notifications, updates, special offers,
or other important communications related to our services, including changes to
our policies or terms of use, as well as to provide technical support and
respond to your inquiries.
4. Security and Fraud Prevention:
Data are used to detect suspicious or unlawful activities, protect accounts
from unauthorized access, safeguard the system, and prevent fraud and security
breaches. We also use your information for identity verification, account
authentication, and to protect users and businesses from illicit activities.
5. Analytics and Statistics:
We process data in an aggregated and non-identifiable manner to create reports
and analyses that help us understand usage trends, enhance the overall
performance of the Platform, develop new products and services, and study
general user behavior and preferences.
6. Legal Compliance and Protection
of Rights:
We may use your data to comply with applicable local and international laws and
regulations, protect our legal rights or those of others, or cooperate with
official investigations and judicial proceedings.
7. Personalized Content and
Advertising (if applicable):
If you choose to use our advertising or promotional services, we may process
your data to deliver personalized content and advertisements tailored to your
preferences and interests, in accordance with your ad and cookie preferences.
Accordingly, we collect and use your
data for the following purposes:
●
To provide,
operate, and improve our services.
●
To provide
information about our products and offerings.
●
To create
and maintain your user profile on the service.
●
To enable
security features, such as sending verification codes via email or SMS, and
recognizing previously used devices.
●
To
facilitate social features of the service, such as identifying and suggesting
connections with other users and enabling chat or messaging functionality.
●
To
communicate with you regarding the service, including sending announcements,
updates, security alerts, and administrative or support messages.
●
To
communicate with you regarding events or competitions in which you participate.
●
To
understand your needs and interests, personalize your experience with the
service, and tailor our communications.
●
To provide
technical support and maintenance for the service.
●
To respond
to your requests, questions, and feedback.
Third
Parties
We are committed to not sharing
your personal data with any third party except in specific, strictly
limited circumstances necessary to ensure the optimal provision of our services
while maintaining the highest level of privacy. Such cases may include:
●
Engaging service
providers (e.g., cloud storage, technical support, or data analytics) to
process data on our behalf, under strict contractual limitations that restrict
their use of the data solely for service provision.
●
Disclosure
of certain data when required to comply with
applicable laws, respond to judicial or regulatory processes, or cooperate with
competent authorities.
●
Sharing of
data when necessary to protect our rights, our users’ rights, or
their safety, including for fraud prevention or addressing security incidents.
Certain information voluntarily
shared by users themselves (Data We Collect section) may be publicly accessible or visible to
third parties. Users are solely responsible for managing such disclosures,
which are not considered data sharing by us, and we assume no liability in this
regard.
Your personal data will not be
sold or shared with third parties for commercial or advertising purposes
without your prior explicit consent.
Any permitted sharing of data shall occur under binding contractual agreements
and security standards that ensure third parties’ adherence to strict
confidentiality obligations and prevent the use of data for any unauthorized
purpose.
Legal
Bases for Processing
The “Qissatak” Platform processes
users personal data on clear and explicit legal grounds, in accordance with the
provisions of the Qatari Personal Data Privacy Protection Law and the
internationally recognized data protection standards such as the GDPR.
The collection and use of data rely on several legal bases, primarily the performance
of a contract, under which users’ data is processed to provide the services
they have subscribed to. This includes, but is not limited to, access to audio
and video content, interactive features, and the management of in-app
subscriptions and payments. This basis is essential to ensure the proper and
efficient delivery of services in accordance with the agreement between the
platform and the user.
The platform also processes
information based on its legal obligations, to comply with the
applicable statutory and regulatory requirements in the State of Qatar,
including the retention of information for accounting, taxation, auditing
purposes, and to protect the platform against any fraudulent, unlawful, or
unethical use of its services.
Furthermore, the platform processes
users’ information based on their explicit consent, when required to
provide optional or additional features such as participation in advertising,
receipt of marketing notifications, or sharing of content with third parties.
Users retain the full right to withdraw their consent at any time.
The platform may also rely on legitimate
interest as a legal basis in specific cases, such as improving and
developing services, performing statistical analyses, providing personalized
recommendations, and preventing fraud or misuse of the system, while ensuring
that such processing does not adversely affect the users’ fundamental rights or
privacy.
At “Qissatak”, we are fully
committed to maintaining transparency with our users regarding the purposes for
which their data is used and to providing effective means that enable them to
exercise their legal rights, including the right to access, rectify, or delete
their personal data. Users also have the right to object to data processing
within the limits permitted by law. The platform reserves the right to
periodically review these legal bases to ensure compliance with the latest
technical, operational, and legal requirements, and to notify users of any
material changes related to the processing of their data.
Data
Security and Transfers
We place the security of our users’
data at the highest priority and implement a comprehensive set of technical and
administrative measures to protect personal information against unauthorized
access, use, alteration, or unlawful disclosure.Such measures include data
encryption during transmission and storage, the use of advanced firewalls,
continuous monitoring of networks and servers, and strict identity-verification
procedures for employees authorized to access data. The platform also enforces
clear internal policies governing data access, including segregation of
sensitive and public data and a precise definition of permissions for each
employee or service provider. In addition, periodic security risk assessments
and penetration tests are conducted to ensure the effectiveness of security
measures and to safeguard information against potential threats.
All personal data — including
account information, payment details, user-generated content such as audio
stories and short videos, and location-based data — is encrypted during
transmission and storage using internationally recognized standard protocols to
prevent interception or unauthorized access.Moreover, advanced monitoring
systems, firewalls, and access-management frameworks ())
are implemented to ensure that only authorized personnel can access the data,
with all access activities being logged and reviewed on a regular basis.
The platform also performs regular
data backups and recovery procedures to guarantee service continuity and
prevent data loss in case of any technical failure or emergency.
All security systems are continuously updated to address new cyber threats and
potential vulnerabilities, in accordance with global best practices in data
protection.
In the event of any data breach
or security incident, the “Qissatak” Platform is committed to promptly and
transparently notifying affected users, clarifying the type of data involved,
the level of risk, and the necessary measures to protect the data, as required
under the Qatari Personal Data Privacy Protection Law (PDPPL).
Any transfer of data outside the State of Qatar shall be conducted strictly
under lawful conditions, ensuring users’ rights to access, modify, or request
deletion of their personal data. The platform retains personal data only for a
period consistent with the purpose of its collection and the applicable legal
requirements, after which the data is securely deleted in accordance with
approved procedures.
When dealing with third-party
service providers, the platform ensures full compliance by requiring them
to sign binding agreements that define the scope of data usage and
confidentiality obligations, and that mandate adherence to the same security
standards adopted by the platform, prohibiting any processing outside the
defined purposes.
Users are advised not to share or
disclose their passwords to any third party and acknowledge their sole
responsibility for maintaining their account credentials. It is also
recommended to change passwords periodically to enhance account protection.
At “Qissatak”, we strive to build an
environment of security and transparency with our users, ensuring that they are
fully informed of the measures taken to safeguard their data, and that they
retain clear options to manage their security and privacy settings within the
application — thereby reinforcing their trust and ensuring the platform’s
adherence to the highest legal and technical standards for data protection.
All personal data and user-generated
content, including audio and video recordings, subscription and payment data,
are securely stored on protected servers, whether located inside the State of
Qatar or in other jurisdictions that comply with recognized data protection
standards.
Right
of Access, Rectification, and Erasure
Users of the Platform have the right
to access and review their personal data retained by us, as well as to correct
any inaccurate or incomplete information. These procedures aim to ensure the
accuracy and completeness of the data in accordance with the purpose for which
it was collected, and to enable every user to exercise full control over their
personal information.
Users have the full right to request
the deletion of their personal data when such data is no longer necessary for
the provision of services or is being retained in violation of legal
obligations. This includes data collected through their account, such as
registration information, preferences, published content, and data related to
usage and interaction with the Platform. Upon receiving a deletion request, the
Platform shall take all necessary measures to erase the data as promptly as
possible, taking into account any legal or regulatory obligations that may
require retaining certain data for a defined period.
Users also have the right to request
the restriction or modification of the processing of their data for specific
purposes, including updates to account information, subscription details, or
notification preferences. The Platform undertakes to respond to such requests
within a reasonable timeframe and in accordance with applicable legal
standards.
We affirm to all users that the
exercise of these rights shall not affect the lawfulness of any processing
carried out prior to the deletion or modification request. Users may be
notified in the event of any material changes to their information or where
there is a legal requirement to retain certain data. Users also acknowledge
that refusing or requesting deletion of certain data may impact their ability
to use some features of the Platform or access specific content.
Users may object to the processing
of their personal data or inquire about its processing by contacting us (Communication Clause).
The Platform is committed to responding within a period not exceeding 30
days from the date of receiving the request, with the possibility of
extending the response time if necessary.
Data
Retention and Duration
We are committed to retaining
personal data collected from users only for the period necessary to fulfill the
purposes for which it was collected, in accordance with Law No. (13) of 2016 on
the Protection of Personal Data in the State of Qatar.
Users’ personal data including; account details, payment and
subscription data, usage data, analytics data, and published content are retained throughout the period of active
subscription within the application or as long as there is a regulatory or
legal requirement to maintain such data for accounting, auditing, or compliance
purposes.
Upon the expiry of the data
processing purpose or the end of the subscription period, the Platform shall
delete or anonymize all personal data so that it can no longer be used to
identify users, ensuring that it cannot be accessed by any unauthorized party.
Anonymized or aggregated data that does not allow for the identification of
users may be retained for longer periods for statistical or analytical
purposes, with a strict commitment not to use it for any purpose that could
reveal individual user identities.
The Platform conducts regular
reviews of user data to determine the necessity of continued retention and
deletes any excessive or unnecessary data, applying the highest security
standards for storage and deletion including encryption and access monitoring.
Users have the right to request
access to, deletion of, or modification of their data at any time, in
accordance with the rights granted to them under the Qatari Personal Data
Privacy Protection Law.
Users also retain the right to
request the deletion or restriction of their data processing when there is no
longer a legitimate need to retain such data, or when they wish to withdraw
consent previously granted, in accordance with applicable law. The “Qissatak”
Platform undertakes to comply with such requests to the extent permitted by the
applicable laws and without prejudice to our legal and regulatory obligations.
User
Responsibility
Each user of the “Qissatak” Platform
acknowledges full responsibility for any content they publish, share, or
interact with on the Platform/Application — including videos, images, audio
recordings, comments, likes, or any other form of content. The user understands
and agrees that all their activities on the Platform are conducted under their
sole and personal responsibility, and that the Platform shall bear no liability
for any consequences, damages, or disputes arising from such activities,
whether civil, criminal, or administrative in nature, including any violation
of local or international laws.
Users are strictly prohibited from
using the Platform to post any content that is offensive, unlawful, or harmful
to any state, entity, individual, or group — including any act that disrespects
or offends any country or region through videos, comments, or any other type of
content. Users further undertake not to post any material that infringes upon
the intellectual property rights or trademarks of others, and not to use the
Platform for purposes of fraud or other illegal activities.
Users are required to maintain the
confidentiality of their account information, including their username and
password, and acknowledge that they shall not share their account with any
third party. They bear full responsibility for any use of their account or any
content published through it, and acknowledge that any illegal activity or
misuse of the account is entirely their responsibility, without any liability
on the part of the Platform.
Users also undertake not to exploit
any technical vulnerabilities in the application, nor attempt any unauthorized
access to the Platform’s systems or other users’ data. The user acknowledges
that the Platform reserves the right to suspend or terminate their account,
temporarily or permanently, if any breach of these obligations is detected, or
if their behavior poses a threat to the Platform’s security or to the rights of
other users.
The Platform retains the full right
to delete any content that violates these obligations or contradicts its
policies and may suspend the user’s account temporarily or permanently, if
necessary, without prior notice in urgent cases. The Platform also reserves the
right to take any legal action it deems appropriate to protect its rights and
those of its users.
The user acknowledges that their
responsibility includes compliance with all future notifications and updates of
the Platform and that they are deemed to have been informed of any changes to
the Privacy Policy or Terms of Use. Continued use of the Platform after any
such updates constitutes explicit acceptance of those changes. The user agrees
to comply with all subscription and payment terms, including refraining from
manipulating subscription plans or using illegal means to access paid content
without paying the due fees, understanding that any such violation may subject
them to legal accountability under the laws of the State of Qatar.
The user further acknowledges and
understands that, in the event of any legal dispute or claim by a third party
arising from their content or activities on the Platform, full responsibility
shall rest solely with the user. The user hereby releases the Platform, its
employees, and its partners from any legal or financial liability resulting
from such disputes. The user also agrees to comply with all applicable laws and
regulations and undertakes to indemnify the Platform and its owners against any
damage, claim, or loss arising from their breach of these terms or misuse of
the services.
Disclaimer
Regarding User Content
The user of the “Qissatak” Platform
acknowledges and understands that all content they record, post, or share on
the Platform-including but not limited - to videos, images, audio recordings,
personal data, or any other form of content shall be under their sole and full
responsibility. The Platform bears no responsibility whatsoever for the
accuracy, legality, or validity of such content, including any infringement of
third-party rights or violations of the laws of the State of Qatar.
In the event that any third party
uses the user’s content -including but not limited to- audio clips, posted
videos, or other materials—the Platform disclaims any liability for any
resulting damages or consequences, whether intentional or unintentional, civil
or criminal. The Platform shall also bear no responsibility for any disputes or
legal claims arising from content published by the user or reused by third
parties.
The Platform reserves the right to
remove any content it deems to be in violation of the law or of its own
policies, or that may pose a threat to security or public reputation. The
Platform may also suspend or terminate the user’s account, if necessary, without
any obligation to compensate the user for such action, while retaining its
right to claim damages if warranted.
Accordingly, the user acknowledges
full responsibility for any content they publish and understands that they are
strictly prohibited from holding the Platform liable for any legal consequences
arising from the publication or reuse of their content by others-including,
without limitation, any audio, video, or textual materials shared through the
Platform.
Notifications
The Platform enables users to
receive in-app notifications with the aim of enhancing their user experience
and providing them with personalized content aligned with their interests,
while maintaining a full commitment to the protection of their privacy and the
security of their personal data. Notifications include general updates related
to application improvements, news, and service developments; content-related
notifications sent when new audio stories, videos, or related updates are
added; as well as location-based notifications, which may be sent when the user
is near places associated with specific events or stories within Qatar.
Additionally, interactive and social notifications may be sent when a user
receives comments, likes, or shares on the content they have posted.
The delivery of
notifications—particularly those based on personal data or geographic
location—is limited to cases in which the user has provided their explicit and
prior consent. The user retains full control over their notification
preferences through the application or device settings, including the ability
to modify the types of notifications received or to disable them entirely at
any time. Refusal to receive notifications shall in no way affect the user’s
ability to continue using the Platform or its core services.
For the purpose of operating the
notification system, certain essential data may be collected, such as device
identifiers, the user’s location (when geolocation notifications are enabled),
and content preferences. Such data are used exclusively for notification
customization and user experience improvement and shall not be shared with any
third party except as required by law or for the secure and proper delivery of
the service. All data associated with the notification services are subject to
the Qatari Personal Data Privacy Protection Law and are retained only for a
limited period consistent with operational and legal requirements, after which
they are securely deleted in accordance with applicable standards.
In emergency or exceptional
circumstances, the Platform reserves the right to send urgent notifications to
users concerning security or service continuity, provided that the notification
clearly states the nature of the emergency or exceptional event.
Consents
By using, registering with, or
continuing to benefit from the services of our Platform, the user expressly
acknowledges and agrees to the collection, processing, and use of their
personal data in accordance with the provisions set forth in the Privacy
Policy and Terms of Use (Terms of Use).
This consent includes permission to collect data that the user provides
directly during registration or while using the services, data collected
automatically through cookies or similar technologies, and data inferred from
the user’s interactions with the Platform.
The user also agrees to receive
electronic notifications, including interactive alerts, updates, and
personalized services, to the extent permitted by law, while retaining the
right to modify their preferences or withdraw their consent to receive promotional
notifications at any time through their device or app settings. In case of
withdrawal of consent, such withdrawal may partially affect the Platform’s
ability to provide certain services or features, without imposing any legal
obligation on the Platform in that regard.
The Platform may also seek
additional or specific consents for certain types of data or particular uses,
such as access to the user’s geographic location or activation of interactive
features (reference to the “Device Access and
Special Permissions” clause). In such cases, the relevant service shall
not be activated until the user’s explicit and prior consent has been obtained.
The user’s continued use of the
Platform following any updates to the Privacy Policy or Terms of Use shall
constitute implied acceptance of such updates. The user acknowledges that such
consent has been given freely, explicitly, and with full knowledge thereof, and
bears sole responsibility for reviewing the policies periodically to ensure
awareness of any modifications that may occur.
Device
Access and Special Permissions
To ensure the proper and full
functionality of our services, we may need to request permission to access
certain features of your device—always subject to your explicit consent through
the app or device settings.
Such permissions include, but are not limited to:
●
Gallery /
Media Access: To allow you to upload images,
audio files, or videos related to stories and content.
●
Microphone:
To enable you to record audio clips or participate in interactive content.
●
Camera:
To capture photos or videos directly for use within the Platform.
●
Location
Services: To provide you with notifications
or content customized according to your location (if permission is granted by
you).
The Platform reserves the right to
add new permissions in the future whenever new features or services requiring
such permissions are introduced. You will always be informed in advance about
the nature and purpose of these permissions.
If you choose not to grant a requested permission, certain functions or
services of the Platform may not be available in full, and the Platform shall
bear no liability or responsibility for any resulting limitations.
Advertisements
Our Platform contains advertisements
displayed within the application, including content-related ads, location-based
ads, and sponsored ads from third parties. These advertisements are displayed
only after obtaining the user’s explicit consent during registration or upon
activating features that require data sharing for advertising purposes.
User data such as interaction with
content, content preferences, and geographic location—may be used to deliver
personalized advertisements reflecting the user’s interests and to improve the
overall experience. The Platform is committed not to share any personal
data with advertisers or third parties outside the advertising framework unless
the user provides additional explicit consent.
All advertising-related data are
collected and stored following the highest standards of security and data
protection, including encryption during transmission and storage. The Platform
provides users with the ability to manage their advertising preferences,
disable personalized ads, or opt out of data collection for advertising
purposes at any time, without affecting access to other app features.
Users are clearly and explicitly
informed when any advertising-related feature is activated, including detailed
information on how data are used, the parties with whom such data may be shared
for advertising purposes, and the user’s rights to control such data in
accordance with the Qatar Personal Data Privacy Protection Law.
Policy
Amendments
We reserve the right to amend or
update this Privacy Policy at any time, including provisions related to the
data we collect, the services provided, data usage, security, payments, and
users’ rights and responsibilities.
Such amendments may be made to reflect technological, legal, or regulatory
developments, or as otherwise deemed necessary to ensure continued compliance
with the applicable laws and regulations in the State of Qatar.
In the event of any material
changes, we will notify users clearly and transparently through the following
means:
●
In-app
notifications: A notice will appear upon login or
through a pop-up window explaining the updates.
●
Email
notifications: Where necessary, an email will be
sent to registered users.
●
Effective
date update: The “Last Updated” date at the top
of this policy will be revised to reflect the latest version.
Each notice will clearly explain the
nature, purpose, and impact of the change on the use of the Platform or the
processing of personal data, along with a direct link to the updated version of
this Policy or the Terms and Conditions (link
to Terms and Conditions).
We are committed to providing
timely, accurate, and transparent notifications of all material changes, while
preserving the user’s right to take any desired action, including adjusting
privacy settings or discontinuing use of the services.
All such notifications are sent in accordance with the highest standards of
security and data protection, and no personal information shall be shared with
third parties for notification purposes without the user’s prior explicit
consent.
We strongly encourage users to
review these notifications carefully, as continued use of the Platform
following the effective date of any amendment constitutes explicit acceptance
of the updated Privacy Policy.
If you do not agree to the amended version, you must cease using the Platform
and delete your account.
Successors
and Assigns
The provisions of this Policy shall
be binding upon the user from the date of acceptance and shall remain valid and
enforceable for the benefit of Qastik Platform, its lawful successors,
subsidiaries, authorized partners, and assigns.
Accordingly, in the event of a
merger, acquisition, asset sale, or any other form of legal or corporate
restructuring, the personal data in our possession may be transferred to the
successor or acquiring entity. Such transfer shall remain subject to the same
or equivalent standards of protection and confidentiality outlined in this
Policy.
Your continued use of the Platform
following any transfer or change in ownership constitutes your acknowledgment
and acceptance that this Policy shall remain binding upon the successor or new
owner.
General
Provisions
These provisions apply to all legal
relationships between the user and Qastik Platform, and supplement any
other clauses or terms set forth in this Policy.
●
If any
provision of these terms is held invalid or unenforceable by a competent
judicial authority, such provision shall be modified or severed only to the
extent necessary, while the remainder of the provisions shall remain valid and
enforceable to the fullest extent permitted by law.
●
Any delay or
failure by the Platform to exercise or enforce any right or remedy shall not be
deemed a waiver thereof, nor of any other rights, unless expressly waived in
writing by the Platform.
●
The Platform
shall not be liable for any delay or failure to perform its obligations due to
causes beyond its reasonable control, including but not limited to natural
disasters, wars, epidemics, or other exceptional circumstances that prevent the
normal execution of the service.
●
This Policy,
together with the documents referenced herein (link
to the User Agreement and Terms & Conditions),
constitutes the entire agreement between you and the Platform with respect to
the subject matter contained herein. Your continued use of the Platform shall
be deemed acknowledgment and acceptance of these terms.
●
Section
titles and headings in this document are for convenience only and shall not
affect the interpretation or construction of any legal clause or paragraph.
Governing
Law and Jurisdiction
This Privacy Policy is governed by
the provisions and applicable laws of the State of Qatar, including the
Personal Data Privacy Protection Law (PDPPL) and any related regulations or
directives issued by the competent regulatory authorities. In the event of any
conflict between the provisions of this Policy and any applicable legislation,
the mandatory legal provisions shall prevail to ensure the highest level of
protection for users.
Any dispute arising out of or in
connection with the interpretation, application, or enforcement of this Policy
shall be subject to the exclusive jurisdiction of the competent courts in the
State of Qatar. However, the Platform reserves the right to take legal action
before any other judicial authority if deemed necessary to protect its
legitimate interests.
You have the right to submit a
complaint directly to the competent data protection regulatory authorities in
the State of Qatar. You may also contact us first to attempt to resolve any
concerns related to the way we process your personal data. The Platform is
committed to responding to such requests within a reasonable timeframe and in
accordance with the applicable legal frameworks, while verifying the
requester’s identity to ensure data protection and prevent unauthorized access.
Contact
Us
If you have any questions, concerns,
or requests regarding your personal data or wish to exercise your rights under
this Policy, you may reach us through email: support@qissatec.com